Returns & Exchanges

At Valencia, we want you to love your home as much as we do, which is why we offer a 30-day return window for all furniture and decor items in their original condition. If your new piece isn't the perfect fit for your space, our streamlined return process ensures a hassle-free experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully repackage your items in their original boxes with all protective padding to prevent damage during transit.

• 3.
  Ship It Back

  Print your prepaid shipping label and drop the package off at any authorized carrier location, or schedule a freight pickup for larger furniture pieces.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5 to 7 business days.